1. IntroductionYFM Plus PTY LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and store your personal information in accordance with the
Privacy Act 1988 (Cth) and the
Australian Privacy Principles (APPs).
By using the YFM Plus platform (“Platform”), you agree to the terms of this Privacy Policy.
2. What Information We CollectWe may collect the following types of personal information:
a) Identity Information
- Name
-Email address
- Phone number (if provided)
b) Account & Membership Data
- Membership status and plan
- Points balance and activity
- Rewards, bids, and redemption history
c) Transaction Data
- Purchases made via affiliate links
- Cashback earned
- Payment confirmations (via third-party providers)
d) Technical Data
- IP address
- Device and browser information
- Cookies and tracking identifiers
e) Payment Information
- Payment details are processed securely via third-party providers (e.g. Stripe)
- We do
not store full payment card details
f) Prize Fulfilment Data
- Shipping address
- Bank account details (for cash prize payments, where applicable)
- Identity verification documents (if required)
3. How We Collect InformationWe collect personal information when you:
- Register an account
- Subscribe to a membership
- Interact with the Platform
- Make purchases via affiliate links
- Participate in promotions or bidding
- Contact us for support
We may also collect data automatically through cookies and tracking technologies.
4. How We Use Your InformationWe use your information to:
- Provide and operate the Platform
- Manage your account and membership
- Track purchases and allocate cashback and Points
- Facilitate bidding, rewards, and prize fulfilment
- Communicate with you (including marketing, where consent is given)
- Detect and prevent fraud or misuseImprove our services and user experience
5. Affiliate Tracking & Third-Party DataYFM Plus uses third-party tracking tools (e.g. AnyTrack and affiliate networks) to:
- Track purchases made through partner links
- Attribute rewards and cashback
These third parties may collect data in accordance with their own privacy policies.
We are not responsible for the privacy practices of external partner websites.
6. Sharing of Personal InformationWe may share your information with:
a) Service Providers
- Payment processors (e.g. Stripe)
- Membership platforms (e.g. Outseta)
- Automation tools (e.g. Make.com)
- Data storage services (e.g. Google Sheets)
b) Affiliate & Retail Partners
To validate purchases and rewards
c) Legal & Regulatory Authorities
- Where required by law or to protect our rights
- We do not sell your personal information.
7. International Data TransfersSome of our service providers may store or process data outside Australia.
By using the Platform, you consent to your data being transferred and stored internationally where necessary.
8. Data SecurityWe take reasonable steps to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
However, no system is completely secure, and we cannot guarantee absolute security.
9. Data RetentionWe retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
We may retain transaction and account data for compliance and auditing purposes.
10. Your RightsYou have the right to:
- Access your personal information
- Request corrections
- Opt out of marketing communications
To make a request, contact us at the details below.
11. Cookies & TrackingWe use cookies and similar technologies to:
- Improve user experience
- Track activity and performance
- Support affiliate tracking
You can disable cookies through your browser settings, though this may affect functionality.
12. Prize & Identity VerificationFor prize fulfilment (including cash payments), we may require:
- Identity verification
- Bank details
- Confirmation of eligibility
This is used solely for:
- Fraud prevention
- Compliance
- Payment processing
13. Changes to This PolicyWe may update this Privacy Policy from time to time.
Changes will be published on this page, and continued use of the Platform constitutes acceptance of the updated policy.
14. Contact UsIf you have questions or concerns about this Privacy Policy, please contact:
YFM Plus PTY LTDEmail:
support@yfmusicplus.com